#FX-1247
2h ago
Marcus Johnson
iPhone 14 Pro Max • Screen Replacement
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Ticket #FX-1247
👤 Customer
MJ
Marcus Johnson
marcus.johnson@email.com • (314) 555-0147
📱 Device
iPhone 14 Pro Max
IMEI: 353912•••••8847 • 256GB • Space Black
Unlocked
Find My ON
AppleCare+
🩺 Symptoms
Cracked screen
Touch not responding in corner
Green line on display
🧠 AI Diagnosis
Display Assembly Failure (LCD + Digitizer)
94%
Possible flex cable damage
62%
Logic board display connector issue
28%
✅ Diagnostic Checklist
✓
Visual inspection completed
✓
Touch test - partial response confirmed
Display cables reseated
Test with known-good screen
Quote approved by customer
Estimate / POS
#FX-1247 • Marcus Johnson
iPhone 14 Pro Max Screen (OEM)
SKU: IP14PM-SCR-BLK
$219
Screen Replacement Labor
Standard repair time: 45 min
$70
Subtotal
$289.00
Loyalty Discount (10%)
-$28.90
Tax (8.25%)
$21.46
Total
$281.56