How can we help?

Search our help center or browse common topics below

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Documentation

Guides and tutorials for getting started

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API Reference

Technical documentation for developers

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Academy

Video courses and certifications

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System Status

Service health and uptime

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Changelog

Latest updates and releases

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Contact Us

Get in touch with our team

Frequently Asked Questions

How do I get started with Fixology?
Sign up for a free account, connect your shop details, and start using the AI diagnostics immediately. No credit card required for the free tier.
Can I import my existing customer data?
Yes! Fixology supports CSV imports for customers, inventory, and repair history. Contact support for help with large migrations.
How accurate is the AI diagnostics?
Our AI achieves 98.7% accuracy on common device issues, trained on millions of real repair cases from certified technicians.
Is my data secure?
Absolutely. We use AES-256 encryption, are SOC 2 ready, and GDPR compliant. Your data is never shared with third parties.
Can I cancel my subscription anytime?
Yes, you can cancel anytime from your account settings. No cancellation fees or long-term contracts.

Still need help?

Our support team is available Monday–Friday, 9am–6pm EST