Fixology turns messy customer messages into diagnoses, tickets, pricing, inventory actions, and customer updates — automatically.
Turn vague customer complaints into clear, ranked probable causes
Customer message → Diagnosis → Ticket + Price → Updates + Risk
Type naturally. The system extracts everything. No more manual entry fields for customer names, device variants, or repair notes.
Reduce intake time from 4 minutes to 40 seconds. Fixology handles the structure so you can focus on the customer.
Lock status, carrier, blacklist — all checked instantly. Protect your shop from stolen devices and liability issues before you even open the case.
"We caught three blacklisted devices in our first month. Fixology paid for itself by preventing just one bad repair."
Built-in quality control. Guides technicians through complex repairs with real-time warnings and time estimates. Reduce comebacks and improve consistency across all your shop locations.
New technicians ramp up 40% faster with step-by-step guidance. No more shadowing needed for standard repairs.
A comprehensive intelligence layer for every stage of your repair business.
Turn vague complaints into ranked probable causes instantly
Tickets created automatically from customer messages
IMEI intelligence to catch stolen or locked devices
Step-by-step repair guidance with risk alerts
Automated messaging to keep customers informed
Transparent pricing explanations for customers
Automatically tracks parts usage, detects duplicates, and suggests reorder quantities
Fixology predicts what you'll need, warns you before parts run low, and can reorder automatically based on real repair trends. Stop tying up capital in dead stock.
Fixology generates the professional documentation insurers expect without adding extra work for your technicians.
Clear cause, confidence level, and next steps provided in insurer-standard formats.
Parts, labor, and warranty broken down automatically with market comparison data.
Complete time stamps, device identifiers, and repair logs for every single ticket.
Fixology is engineered to meet the standards of high-volume repair operations while staying fast and intuitive for single-shop owners.
Migration safety for repair shops that can't afford downtime.
Fixology adapts to your intake style. No forced changes to how you operate.
Templates + presets get you running fast. No weeks of configuration required.
Exports, audit logs, role permissions. You own every bit of data you generate.
Choose the plan that fits your shop's volume.
Monthly subscription. Cancel or upgrade anytime.
Transparent, AI-generated repair breakdowns that build immediate trust.
Price reflects genuine-quality OLED, professional installation, and full warranty.
Automatic status messages keep customers informed without technician interaction. Reduce incoming "is it ready?" phone calls by 60%.
Fixology monitors the repair status and sends updates precisely when milestones are hit. No manual texting required.
Flags repeat customers, blacklisted devices, and unusual failure patterns before they cost you time or parts. Intelligent protection for your bottom line.
Automatic blacklisting and "do not repair" alerts stop risky intake at the counter. Protect your technicians from bad customers.
See how Fixology impacts your bottom line
* Calculator is for estimation only. Actual savings may vary.
Built for repair shops, not retail
Everything you need to know
For serious repair shops that want fewer mistakes, faster tickets, and cleaner operations.
Let's connect for a quick 10–15 minute discovery call to explore how Fixology can boost your sales and cut costs.
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Available up to 14 days in advance
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